Introduction: UPS, a United Parcel Service company, will expand its retail business in Malaysia this year through cooperation with ParcelHub under the circumstances of the booming e-commerce.
UPS, a United Parcel Service company, will expand its retail business in Malaysia this year through cooperation with ParcelHub in the context of the booming e-commerce.
Matt Parkey, president of South Asia, said that UPS has boomed in e-commerce, package delivery and logistics management in the past 12 months, and demand is at the highest level in history. Therefore, the American company is ready to take advantage of these trends and further develop ParcelHub's 200 stores.
Currently, UPS has a cooperative relationship with the retail express company Mail Boxes Etc, which has more than 90 outlets in Malaysia.
"Despite the short-term impact of the second wave of the epidemic, Malaysia has strong long-term growth fundamentals. These are basically a good sign for many small and medium-sized enterprises that support value chain industries. UPS's current focus is to improve small and medium-sized enterprises. The flexibility and access to the global market. During the epidemic, small and medium-sized enterprises were one of the most affected enterprises. In the past year, with the tightening of domestic demand and the closure of physical stores, we have helped many traditional enterprises turn to online To attract more new users."
Parkey said that SMEs accounted for 98.5% of Malaysian companies, they are the cornerstone of the country’s economy, and their prosperity is critical to the broader recovery.
Bank Negara Malaysia Governor Datuk Nor Shamsiah Mohd Yunus revealed last month that the online retail sales index averaged about 33% between March and December last year, compared to 22% in the early 2020s.
Another survey on the epidemic found that 57% of Malaysians shop online more frequently than before the epidemic, leading to an unprecedented online shopping boom in the country.
In addition, UPS has invested in a refrigerated farm in its Singapore distribution center to increase its ultra-cold storage capacity, helping Singapore to build a Southeast Asian COVID-19 vaccine distribution center.
Parkey said: "Singapore is the center of UPS in the Asia-Pacific region and the key to our global intelligent network. China is also the medical distribution center for global pharmaceutical companies. UPS supports key medical technologies and pharmaceuticals that are vital to the entire global supply chain."